Terms of service

Terms of Service

Last updated: September 28, 2026

Welcome to Sterix (sterix.store). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, website, or its content without our express written permission.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

2. Products & Pricing

All product descriptions, images, specifications, availability, and pricing are subject to change at any time without notice.

We reserve the right to limit the quantities of any products that we offer.

Prices are listed in U.S. Dollars (USD) unless otherwise stated.

While we make reasonable efforts to display accurate product information, minor variations in product color, appearance, packaging, or specifications may occur.

3. Accuracy of Information

We are not responsible if information made available on this Site is not accurate, complete, or current.

Occasional errors regarding pricing, product information, availability, descriptions, or other website content may occur. We reserve the right to correct any such errors and update information at any time without prior notice.

4. Orders & Payment

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Errors in pricing or product descriptions
  • Incorrect customer information
  • Suspected fraudulent or unauthorized transactions
  • Shipping limitations
  • Other legitimate business reasons

If an order is canceled after payment has been received, any applicable refund will generally be issued to the original payment method.

Payment is processed securely through our third-party payment providers and payment partners.

5. Shipping

Shipping and delivery times are estimates and may vary depending on the destination, carrier, fulfillment process, weather, holidays, and other circumstances beyond our reasonable control.

Please review our Shipping Policy for information about processing times, estimated delivery times, tracking, and shipping delays.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must follow the return instructions provided by Sterix before sending an eligible product back.

Please contact support@sterix.store if you have questions regarding a return or refund.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Sterix.

We have no control over, and assume no responsibility for, the content, privacy policies, availability, or practices of any third-party websites or services.

Your use of third-party websites is subject to their respective terms and policies.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, product information, website design, and other materials, is owned by Sterix, its licensors, or applicable content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or commercially exploit our website content without express written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Sterix shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to your use of the Site, inability to access the Site, or products purchased through the Site.

Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the applicable laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable law provides otherwise.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our Site.

Any changes will become effective when posted on this page unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

12. Contact Information

Questions about these Terms of Service should be sent to us at:

Email: support@sterix.store

Phone: +1 888-371-1616

Address: 401 Newport Center Dr, Newport Beach, CA 92660, United States

Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time