Legal notice

Legal Notice

Last Updated: September 28, 2026

Welcome to Sterix. This Legal Notice provides important information regarding the use of the Sterix website, products, content, and services.

Business Information

Brand Name: Sterix
Business Address: 401 Newport Center Dr, Newport Beach, CA 92660, United States
Customer Support Email: support@sterix.store
Phone: +1 888-371-1616
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time

Website Ownership

The Sterix website, including its content, branding, logos, product descriptions, graphics, images, page layouts, and other materials, is owned by or used with authorization by Sterix and its applicable partners or licensors.

Unauthorized copying, reproduction, modification, distribution, or commercial use of website content is not permitted without prior authorization.

Product Information

Sterix makes reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other information displayed on the website are accurate and up to date.

However, product appearance, colors, packaging, measurements, and other characteristics may vary slightly from website images or descriptions due to photography, display settings, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

Pricing and Availability

Product prices and availability may change at any time without prior notice.

In the event of a pricing, product, or availability error, Sterix reserves the right to correct the information and, where appropriate, contact the customer before fulfilling the order.

If an order cannot be fulfilled due to an error or product availability issue, Sterix may cancel the affected order and issue a refund to the original payment method.

Third-Party Fulfillment

Sterix may work with third-party suppliers, fulfillment providers, shipping carriers, payment processors, and other service providers to operate the online store and fulfill customer orders.

Depending on the product and fulfillment arrangements, orders may be processed or shipped by a third-party fulfillment partner.

This may result in variations in packaging, shipping origin, tracking information, or delivery times.

Shipping Information

Shipping times displayed on the Sterix website are estimates and are not guaranteed delivery dates.

Delivery may be affected by carrier delays, weather, holidays, order volume, fulfillment processing, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information regarding order processing, delivery estimates, tracking, and shipping delays.

Returns and Refunds

Returns, exchanges, and refunds are subject to the terms and conditions outlined in our Return & Refund Policy.

Customers should contact support@sterix.store before sending any product back.

Do not send a return to our business address unless our customer support team specifically provides return instructions.

Website Use

You agree to use the Sterix website only for lawful purposes.

You may not use the website to:

·         Violate applicable laws or regulations

·         Attempt to gain unauthorized access to website systems

·         Interfere with the operation or security of the website

·         Submit fraudulent or misleading information

·         Copy or misuse website content or intellectual property

·         Engage in activity that could harm Sterix, its customers, or its service providers

Third-Party Links and Services

The Sterix website may contain links to or integrations with third-party websites, applications, payment providers, advertising platforms, shipping services, or other external services.

Sterix does not control third-party websites or services and is not responsible for their content, availability, privacy practices, or terms.

Customers should review the applicable terms and privacy policies of third-party services before using them.

Disclaimer

The Sterix website and its content are provided on an "as available" basis.

While we make reasonable efforts to maintain accurate and reliable website information, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from technical issues.

Nothing in this Legal Notice is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Sterix will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the website, delays, or the purchase or use of products, except where such limitations are prohibited by law.

This provision does not limit any rights or remedies that cannot legally be limited under applicable law.

Privacy

The collection and use of personal information through the Sterix website are governed by our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as described in our Privacy Policy.

Changes to This Legal Notice

Sterix may update this Legal Notice from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

Contact Information

If you have questions regarding this Legal Notice or the operation of the Sterix website, please contact us:

Sterix
401 Newport Center Dr
Newport Beach, CA 92660
United States

Email: support@sterix.store
Phone:+1888-371-1616
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time