Privacy policy

Privacy Policy

Last updated: September 28, 2026

At Sterix, we respect your privacy and are committed to protecting your personal information.

What We Collect

When you place an order, we may collect information such as your name, email address, shipping and billing address, phone number, order details, and payment-related information necessary to process your purchase.

We may also collect certain browsing and device information, such as your IP address, browser type, device information, and website activity, to help us operate and improve our store.

How We Use It

We may use your information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process returns and refunds
  • Improve our website, products, and services
  • Help prevent fraud and unauthorized activity
  • Send promotional emails when you have opted in to receive them

Sharing Your Information

We do not sell your personal information for monetary consideration.

We may share information with trusted service providers, such as payment processors, fulfillment providers, shipping carriers, analytics providers, ecommerce services, and email platforms, when reasonably necessary to operate our business and provide services to you.

We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, customers, or business.

Cookies

Our website uses cookies and similar technologies to remember preferences, maintain website functionality, understand website usage, and improve your shopping experience.

You can disable or manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Your Rights

Depending on your location and applicable law, you may have the right to access, correct, or request deletion of your personal information.

You may also have additional privacy rights under applicable state or federal law.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.

Contact:

support@sterix.store
+1 888-371-1616

Sterix
401 Newport Center Dr
Newport Beach, CA 92660
United States