Payment Policy

Last updated: September 7, 2026

1. Accepted Payment Methods

We accept the following payment methods at checkout:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Shop Pay, Apple Pay, Google Pay (where available)
  • Other payment options as displayed at checkout

2. Currency

All transactions are processed in U.S. Dollars (USD).

3. Payment Security

All payments are processed through secure, PCI-compliant payment gateways integrated with our Shopify platform. We do not store your full credit card information on our servers.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. If you do not receive this email within a few minutes, please check your spam folder or contact us.

5. Sales Tax

Applicable sales tax is calculated and added at checkout based on your shipping address, in accordance with U.S. state and local tax laws.

6. Billing Information

You confirm that the payment information and billing details provided at checkout are accurate and that you are authorized to use the selected payment method.

7. Failed or Declined Payments

If your payment is declined, please verify your card details, ensure sufficient funds, and try again, or contact your bank/card issuer. You may also reach out to us at support@sterix.store if issues persist.

8. Fraud Prevention

We reserve the right to cancel or refuse any order suspected of fraudulent activity. We may request additional verification before processing certain orders.

9. Price Changes

Prices are subject to change without prior notice. However, once an order is confirmed, the price you paid at checkout will not change.

10. Contact Us

For any payment-related questions:

  • Email: support@sterix.store
  • Phone: +1 (888) 371-1616
  • Address: 15325 Montpellier Ave, Irvine, CA 92604, United States